Returns Policy
We want you to be totally happy with any purchases from Just Enough Beach and we pride ourselves on working hard to ensure that you remain a satisfied customer of ours.
Please review your order carefully prior to submission, as it cannot be modified once submitted. Choose carefully, refunds are not provided for change of mind.
If there is something wrong with your candle when it arrives, drop us a line at candles@justenoughbeach.com.au and we’ll help you through the process of getting a new candle to you.
We will happily provide a refund if the products you purchased are:
• Faulty or damaged in transit
• Significantly different to those shown or described to you
Any items that are faulty, were damaged in transit or were not as ordered can be returned within 15 days of purchase but will not be accepted unless accompanied by a copy of the purchase receipt and a completed Return Form.
Where a refund is requested and approved, we will credit your original method of payment with the price of the returned goods, excluding delivery.
How do I return/exchange a product?
To return a product you should carefully package it up, enclose a completed Return Form with a copy of your receipt attached, affix the correct postage and send it to:
Just Enough Beach Returns
PO Box 627
Yamba NSW 2464
Australia
Just Enough Beach Candle Club – The Low Down
What is the Candle Club?
Just Enough Beach will send you a candle (or a couple if you like) throughout the year so you can keep that holiday feeling alive with regular candle deliveries. We will deliver a candle each month, with free shipping and signature wrap. There’s a $10 fee to join and after that all your candles will be shipped for free, yay! You choose the scents you would like to receive.
How do I join the Candle Club?
Just sign up here, add to your cart and checkout. Then wait for your candle delivery.
What if I don’t want a candle every month?
We offer a bi-monthly delivery schedule (just select “2 Months” when placing your order), there’s also tri-monthly if you really only want a candle every now and then. It’s your choice. We also allow you to skip upcoming deliveries, and send an email prior to each month to remind you your shipment is coming up.
What are the benefits of the Candle Club?
You receive free shipping and signature wrap on each candle. Don’t forget you’ll also be receiving a box of happy holiday feels every time you receive your candle too!
Right, I want to join, when will I receive my first candle?
Your first candle will ship immediately, and subsequent candles will ship on the same day of the month, depending on your delivery choice.
What if I need to cancel or modify my subscription?
Yes! You have complete flexibility on your candle club subscription. You can do this from your account in the subscriptions area, click the icon in the top right corner to access your account. If you need a hand feel free to drop us a note at candles@justenoughbeach.com.au
Can I change my delivery address?
You sure can, head to your account and update your subscription address details. If you need a hand feel free to drop us a note at candles@justenoughbeach.com.au
What if I cancel after my first delivery?
We’ll be sad to see you go, but maybe you’ll join us again later in the year.
Privacy Policy & Terms of Use
All rights reserved. The copyright of all material in this web site belongs to Just Enough Beach. Just Enough Beach grants to you the right display, print, download or store on a temporary basis extracts from this web site without alteration, addition or deletion for the purposes only of your own reference. Please link back to our blog if you choose to share any of our images or text. Any other use of the information or material on this website is prohibited subject to prior written permission from Just Enough Beach. candles@justenoughbeach.com.au
Just Enough Beach Privacy Policy
We take your privacy seriously and appreciate your interest in us. When you visit and navigate our site, when you communicate with us via our web site, or purchase we will not collect personal information about you unless you provide us that information voluntarily and it is lawful and practicable to do so. Any non-public personal information that you may provide via our web site will be used solely for the purpose stated on the page where it is collected. Just Enough Beach will not sell, license, transmit or disclose this information outside of Just Enough Beach unless (a) expressly authorized by you, (b) necessary to enable Just Enough Beach contractors or agents to perform certain functions for us, or (c) required or permitted by law. In all cases, we will disclose the information consistent with applicable laws and regulations and we will require the recipient to protect the information and use it only for the purpose it was provided.
Just Enough Beach will take reasonable steps to protect the personal information it holds from misuse and loss and from unauthorised access, modification or disclosure, and to destroy or permanently de-identify personal information if is no longer needed for any purpose for which the information was disclosed to it.
By “personal information,” we refer to data that is unique to an individual, such as a name, address, e-mail address, or telephone number. From time to time, we may request personal information from you at our web site in order to deliver requested materials to you, respond to your questions, or deliver a product or service.
What personal information does Just Enough Beach collect?
The type of personal information we collect includes your name, email address, mobile number and the information and data entered by you on our contact form or paypal site .
Use of your personal information
Just Enough Beach will use your personal information to assist it in providing goods and services to you; to communicate promotional offers and special events to you; for internal administrative, marketing, planning, product development or research; and to improve the operation or navigation of Tomfo.
Conditions of use of the Just Enough Beach website
Your access to and use of the Just Enough Beach web site, is deemed to constitute an agreement on the following conditions:
Except to the extent required by law, Just Enough Beach accepts no liability for any direct or consequential loss or damage of any kind (including, without limitation, any loss of profits, business, goodwill or data) caused by or arising out of this site or any linked site or any information contained in such site. Any decisions based on information in this site are the sole responsibility of the visitor.
Just Enough Beach makes all reasonable efforts to ensure that the content of this web site is accurate at the time it was included and up to date. However, visitors should be aware that some information may be inaccurate, incomplete or out of date and you should not seek to rely on any information contained within this site without independently verifying its accuracy. Just Enough Beach reserves the right to make changes at any time, without notice.
Just Enough Beach does not endorse or otherwise assume responsibility or liability for the content or operation of other web sites linked to this web site.
This web site (including these legal notices) shall be governed by Australian law and the Australian courts shall have exclusive jurisdiction to determine any issues concerning this Agreement.
Just Enough Beach shall have the right to change, suspend or discontinue any aspect of the web site at any time, without notice.
Just Enough Beach reserves the right to change or modify any of the terms and conditions contained in this Agreement or any policy governing the Service, at any time, by posting the new agreement on this web site or such other web site as Just Enough Beach may determine.
